Unbekannter Anrufer

Guten Tag, hier ist Remona von Carglass Deutschland. Dürfen wir das Gespräch zu Schulungs- und Qualitätszwecken...

Good evening, this is Remona from Carglass Germany. May we record this conversation for training and quality...

Thank you. How can I help you today?

Alright, I will first look up your record with your phone number...

Thank you. I have zero-seven-nine-zero-nine-zero-one-seven-zero-zero, is that correct?

Alright, I will now look up your appointment with this phone number.

I found two active appointments for you, Mohammed. One is on [calm] Wednesday, May thirteen at three o’clock in the afternoon in Berlin Mitte, booking reference C G dash J C X four eight. The other is on Saturday, May nine at twelve o’clock midday in Frankfurt Innenstadt, booking reference C G dash T D U T...

You are [calm] very welcome. Do you need the details for one of the two appointments again, or help to change or cancel one of them?

Alright, then I wish you a pleasant evening. Goodbye...