Guten Tag, hier ist Remona von Carglass Deutschland. Dürfen wir das Gespräch zu Schulungs- ...
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Kunde#108:32:16
Can you speak English?
Remona#208:32:21
[happy] Yes, I can speak English. How can I help you today?
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Kunde#308:32:30
Change your design.
Remona#408:32:33
I do not have control over my own design or interface, that is set by Carglass and the system developers. I can, however, pass on feedback...
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Kunde#508:32:41
Say wow, please.
Remona#608:32:44
[excited] Wow.
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Kunde#708:32:52
Smiley.
Remona#808:32:56
[calm] If you mean a smiley face, it would be written like this: colon dash parenthesis.
So: `:-)`
Is there anything else you would like me to say or help you with...
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Kunde#908:33:06
Right. Then I share my phone.
Remona#1008:33:11
[calm] Alright. Please tell me your phone number slowly, digit by digit.
I will then read it back to you to make sure I got it right.
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Kunde#1108:33:25
...
Remona#1208:33:27
[gentle] I did not hear your phone number yet.
Could you please say it now, digit by digit, so I can note it correctly?
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Kunde#1308:33:42
...
Remona#1408:33:44
[gentle] Are you...
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Kunde#1508:33:45
Say it well.
Remona#1608:33:50
[calm] I am not sure what you would like me to say.
Do you want me to repeat something more clearly, or are you ready to share your phone number now, digit by...
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Kunde#1708:33:57
Very well.
Remona#1808:34:01
[warm] I am glad that works for you.
What would you ...
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Kunde#1908:34:04
Yeah, go ahead.Change one, please.
Remona#2008:34:10
[calm] I am not sure what you want me to change.
Do you mean change an appointment, change my voice, or something else?
[slow] Could you please tell me in a...