Unbekannter Anrufer

Guten Tag, hier ist Carla von Carglass Deutschland...

Möchten Sie auf Deutsch oder Englisch sprechen?

Thank you. How can I help you today?

Carglass offers a range of services related to auto glass. We specialize in repairing stone chips and replacing windshields, side windows, and rear windows. We also provide mobile services where our technicians can come to your...

Could you please describe the issue with your car? This will help me assist you better.

I'm sorry to hear that. We can help with a full windshield replacement. Would you like to schedule an appointment for this service?

Great! To get started, could you please tell me your phone number so I can find your record?

I have: zero-seven-nine, zero-nine-zero, one-seven-five-seven. Is that correct?

I see you have two scheduled appointments. One for May eighth at eight AM in Frankfurt Innenstadt, and another for April thirtieth at eleven AM, also in Frankfurt Innenstadt. Is this a new issue, or is it related to one of these existing appointments?

I can help you reschedule a new appointment for next week. However, I cannot delete the existing appointments directly. Would you like me to proceed with scheduling a new appointment for you?

Could you please tell me which city or branch you would like to have the appointment in?

Thank you. What type of service do you need? Is it a windshield replacement, stone-chip repair, side window, or rear window service?

One moment, I am checking for available slots for a windshield replacement in Frankfurt next week.

I have several slots available for a windshield replacement in Frankfurt next week. Here are three options: Thursday, April thirtieth at eight AM, eight thirty AM, or nine AM. Which one would you prefer?

To confirm: I'll book a windshield replacement in Frankfurt on Thursday, April thirtieth at nine AM. Should I lock that in?

Booking your appointment now.

Done. Your new appointment for a windshield replacement is on Thursday, April thirtieth at nine AM in Frankfurt Innenstadt. Your booking reference is C-G-dash-2-M-Y-4-9. Please write that down. Before we hang up, on a scale from one to ten, with ten being excellent, how would you rate our conversation today?