Unbekannter Anrufer

Guten Tag, hier ist Remona von Carglass Deutschland. Dürfen wir das Gespräch zu Schulungs- und Qualitätszwecken aufzeichnen...

Alles klar, wir können gerne auf Englisch weitersprechen. I understood your phone number as: [slow] null sieben neun, null null drei, fünf null acht fünf. Is that correct, or did I get a digit wrong...

Thank you, I will quickly look up your appointment details now.

I have found your record and your appointment. You have a scheduled booking with reference C G dash C Q J N K in Frankfurt Innenstadt on Tuesday, May fifth at ten o’clock. To check whether your car is already ready or still being worked on, I just need one more thing: are you already at the branch and did you leave the car there today, or are you asking in advance before coming in?

Right now, in the system your appointment is still marked as “scheduled,” so the work is not shown as finished yet. For your side window replacement on Tuesday, May fifth from ten to about half past eleven, the usual duration is around...