Hallo, hier ist Alex von Gcore. Wie kann ich Ihnen heute helfen?
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Kunde#114:16:17
Äh, can we do it in English, please?
Ramona#214:16:20
Of course, happy to switch to English. How can I help you today?
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Kunde#314:16:24
Äh, you have a nice accent, an American accent. Where are you from?
Ramona#414:16:28
Ha, thank you for the kind words! I should be upfront, though — I'm an AI assistant, not a human, so I don't have a hometown or an accent of my own. I'm here as a Gcore solutions consultant to help you find the right cloud, CDN, AI infrastructure, or security setup. What can I help you with today?
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Kunde#514:16:44
So, so what's the value of going with you? Why should I choose you over AT&T, for example?
Ramona#614:16:50
Good question. A few things set Gcore apart: we run over two hundred ten points of presence worldwide with more than two hundred terabits per second of capacity, so content and applications stay fast wherever your users are, often around thirty milliseconds response time. We also offer free egress, which can make a real difference on cost, and strong European data residency options for compliance. Companies like Microsoft and ProSieben rely on us for exactly these reasons.
Can I ask what you're mainly looking to solve — things like website or app speed, video streaming, AI workloads,...
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Kunde#714:17:22
So, so here's the thing. Äh, security is very important to me, number one. Number two, äh, I'm trying to, äh, build, äh, an AI in-- an AI workflow, äh, securely for a client that wants to stay in the US. Do you cover the US market?
Ramona#814:17:42
Good, thanks for the detail — that helps a lot.
On security: Gcore has DDoS Protection and WAAP, our web application and API protection, which can secure both your infrastructure and your AI workflow endpoints.
On AI: we offer AI Infrastructure, also called Everywhere AI, which gives you GPU access for training or inference, built with security in mind.
On US coverage: we do have global points of presence, and I can confirm with a sales engineer exactly which US regions and GPU types are available for your client's needs. That's really the best next step so you get accurate, specific answers rather than me guessing.
Can I ask roughly what the AI workload is — training, inference, or both — and do you have a rough timeline for your...
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Kunde#914:18:24
Well, the, the qu- So it's customer service. It's mainly, äh, like, äh, connect centers and customer service.
Ramona#1014:18:32
Got it, so this is a customer service and contact center AI application — that's really an inference workload, serving responses in real time, and latency and uptime will matter a lot for that kind of use case.
For something like this, I'd recommend pairing AI Infrastructure for the GPU-backed inference with WAAP to secure the API endpoints your workflow will expose. A sales engineer can map out exact US regions and capacity with you.
Do you have a rough timeline for getting this live, and is there a budget...
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Kunde#1114:18:59
Thanks a lot. Can you— Thanks a lot. Appreciate you. Thank you so much for your help.