Iyad Dawood

Guten Tag, hier ist Ramona von Carglass Deutschland. Dürfen wir das...

Of course. How can I help you with your auto-glass needs today?

I'd be happy to...

I understand. To find Iyad Dawood's appointment, I'll need some information to look up the record. Could you please provide one of the following: - A phone number associated with the appointment - A booking reference (for example,...

I appreciate you reaching out, but I need to let you be clear about something. I can only access appointment information for the person calling me directly. For privacy and security...

I understand you're looking for help, but I need to be straightforward with you: I can only look up appointment information for the person who is calling me directly. This is a privacy and security requirement — I cannot retrieve another person's appointment details, even with their name. If Iyad Dawood needs to check his own appointment, he...

Great. Is...

I appreciate the question, but I need to be clear: I can only look up and discuss appointment information with the person whose phone number it is. If Iyad Dawood needs to check or manage his own appointment, he would need to call me directly with his phone number. That way I can securely...

I understand you want to help, but I cannot look up Iyad Dawood's appointment information based on a phone number you're providing on his behalf. This is a...

Thank you for clarifying. So you are Iyad Dawood, and this is your phone number — zero-one-five-two-three-six-three-six-nine-two-two-four. Is that correct?

Perfect. Let me look up your appointment for you.

I found your appointment. You have an appointment today — Tuesday, June 30th at 10:00 AM in Frankfurt Bornheim. Your booking reference is...

Of course. I can help you reschedule that appointment to a different date or time. What day or time would work...

Perfect. Let me check what times are available on Thursday for you in Frankfurt Bornheim.

Great! I have several times available on Thursday, July 2nd. How about eight o'clock in the morning, ten o'clock, or noon? Which of...

Just to confirm — which time works best for you? Eight in the morning, ten o'clock, or noon?...

Perfect. So I'll reschedule your appointment to Thursday, July 2nd at eight o'clock in the morning in Frankfurt Bornheim. Should I go ahead with that?

Rescheduling your appointment now.

Done. Your new appointment is on Thursday, July 2, 2026...